Terms & Conditions

Returning items 

If you received a damaged package, we'll need your order number and the reason for your return. Shipping charges can't be refunded unless your merchandise arrived defective or damaged.

However, we will not give you a refund if you have:

- contacted us after 14 days of delivery
- opened the package and used the product
- damaged the product yourself - damaged the package yourself

We allow you to return products by mail within 14 days of receipt.

  • Mail returns: Send email to us at sales@koryumart.com or contact us on the website before returning items by mail. We'll work with you to ensure that both your return and credit refund are processed accurately.